• Jeddah
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Frequently Asked Question



What is included in your Hajj and Umrah packages?

Each of our packages includes accommodations, transportation, visa processing, guided tours, and meals. Some packages offer additional services like VIP access, private guides, and luxury accommodations.

How do I apply for a Hajj or Umrah visa through The Holy Trips?

We handle the visa process for you. After booking a package, we will guide you through the required documentation and submit the visa application on your behalf.

Can I customize my Hajj or Umrah package?

Yes! We offer customizable packages where you can extend your stay, add private tours, or tailor your Ziyarat experiences based on your preferences.

What payment methods do you accept?

We accept payments via credit/debit cards, bank transfers, and offer flexible installment plans to make your pilgrimage more affordable.

Do you offer group discounts?

Yes, we provide special rates for group bookings. Traveling as part of a group also includes additional benefits like a dedicated group coordinator to ensure a smooth journey.

What is the best time to perform Umrah?

While Umrah can be performed year-round, the off-peak seasons (excluding Ramadan and Hajj season) typically offer fewer crowds and more affordable package rates.

Are meals included in the package?

Yes, all our packages include meals during your stay. Some packages offer a choice of dining options, including buffet-style meals at your hotel.

What health precautions should I take before traveling?

We recommend all pilgrims receive required vaccinations, such as for Meningitis, before traveling. Our team will provide detailed health and safety guidelines based on current advisories.

What happens if I face an emergency during my pilgrimage?

We have a dedicated support team available 24/7 for any emergencies. You will also receive emergency contact numbers and on-the-ground assistance throughout your pilgrimage.

How do I book a package with The Holy Trips?

You can book directly through our website’s secure booking portal. Simply choose your preferred package, select your travel dates, and complete the payment to confirm your booking.

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